An IBCLC has completed 90 hours of lactation specific education, 300-1,000 hours of clinical practice depending on professional experience (MD, RN, PT, RD etc.) and the pathway, extensive health science coursework (including 14 specific classes), and passed an international certification exam. An IBCLC provides expert breastfeeding and lactation care.

A CLC is someone who has completed approximately 40-50 hours of lactation training, passed a certification exam, and is a counselor of breastfeeding education.

As of January 1, 2024, we work with the Lactation Network. This covers Anthem (PPO), Blue Cross Blue Shield (PPO), and Cigna (PPO). PNOA plans, VA CCN and Multiplan carriers now accepted! (Applies to IBCLC/ lactation services only)

If your insurance company is not covered under the Lactation Network, we can provide you with a “super-bill” that you can submit to your insurance company for reimbursement.

You can search the US Department of Health and Human Services for more information regarding what the Affordable Care Act has to say about lactation services.

SLP and Postpartum doula services are self-pay and you will provided with a super-bill to submit to your insurance carrier for any potential reimbursement.

We do accept HSA/FSA cards, as long as they are issued by one of the major card brands (Visa, Discover, Mastercard, or Amex). However, it's also MCC (merchant chain code) dependent. If the MCC doesn't align with a business that should be accepting HSA/FSAs, it could fail.

Yes.

In an effort to serve as many families as possible, cancellations need to be made as soon as you are aware of any issues surrounding our agreed upon date/ time of consultation. Cancellations that are made with less than a 48 hour notice will be charged half of the cost of the consultation type that was previously agreed upon. Cancellations that are made with less than a 6 hour notice will be charged the full amount of the consultation type that was previously agreed upon.

Note: While we understand that early days of baby's arrival and young toddlers can bring many challenges and unforeseen circumstances, we will do our best to accommodate families in a manner that still respects the preparation and planning that go into every appointment. You will be notified of any charges to your card on file before it occurs.